[7368] | 1 | package supportform
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| 2 |
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| 3 | _content_ {
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| 4 |
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| 5 | _pageheading_(_support:t109_)
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| 6 |
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| 7 | _tsupportformintro_
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| 8 | <p>
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| 9 |
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| 10 | <form name="support_form" method="post" action="/cgi-bin/support_form.pl">
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| 11 |
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| 12 | <table width="100%" border="0" cellpadding="0" cellspacing="0" class="default">
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| 13 | <tr>
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| 14 | <td colspan="2" align="left"><span class="subheading">_t113_</span></td>
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| 15 | </tr>
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| 16 | <tr valign="top">
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| 17 | <td>_t114_:</td>
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| 18 | <td>
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| 19 | <input type="text" name="name" size="40">
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| 20 | </td>
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| 21 | </tr>
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| 22 | <tr valign="top">
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| 23 | <td>_t115_:</td>
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| 24 | <td>
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| 25 | <input type="text" name="email" size="40">
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| 26 | </td>
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| 27 | </tr>
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| 28 | <tr>
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| 29 | <td colspan="2" align="left"><span class="subheading">_t116_</span></td>
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| 30 | </tr>
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| 31 | <tr valign="top">
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| 32 | <td>_t117_:</td>
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| 33 | <td>
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| 34 | <select name="operating_system">
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[7370] | 35 | <option value="linux">_t126_</option>
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| 36 | <option value="winXP" selected>_t123_</option>
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| 37 | <option value="win2000">_t122_</option>
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[7368] | 38 | <option value="winme">_t120_</option>
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| 39 | <option value="winnt4">_t121_</option>
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[7370] | 40 | <option value="win98">_t119_</option>
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| 41 | <option value="win95">_t118_</option>
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[7368] | 42 | <option value="win311">_t124_</option>
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| 43 | <option value="win31">_t125_</option>
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| 44 | <option value="other">_t127_</option>
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| 45 | </select>
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| 46 | </td>
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| 47 | </tr>
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| 48 | <tr valign="top">
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| 49 | <td>_t128_:</td>
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| 50 | <td>
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| 51 | <input type="text" name="other_os" size="40">
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| 52 | </td>
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| 53 | </tr>
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| 54 | <tr valign="top">
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| 55 | <td>_t129_:</td>
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| 56 | <td>
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| 57 | <input type="text" name="cpu" size="40">
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| 58 | </td>
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| 59 | </tr>
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| 60 | <tr valign="top">
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| 61 | <td>_t130_:</td>
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| 62 | <td>
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| 63 | <input type="text" name="ram" size="10">
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| 64 | </td>
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| 65 | </tr>
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| 66 | <tr>
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| 67 | <td colspan="2" class="spacer">
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| 68 | </td>
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| 69 | </tr>
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| 70 | <tr valign="top">
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| 71 | <td>_t131_:</td>
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| 72 | <td>
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| 73 | <select name="browser">
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[7370] | 74 | <option value="ie6" selected>_t138_</option>
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| 75 | <option value="ie5">_t137_</option>
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| 76 | <option value="ie4">_t136_</option>
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| 77 | <option value="mozilla">_t135_</option>
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| 78 | <option value="netscape6">_t134_</option>
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[7368] | 79 | <option value="netscape4.5">_t133_</option>
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[7370] | 80 | <option value="netscape4">_t132_</option>
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[7368] | 81 | <option value="other">_t127_</option>
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| 82 | </select>
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| 83 | </td>
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| 84 | </tr>
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| 85 | <tr valign="top">
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| 86 | <td>_t139_:</td>
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| 87 | <td>
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| 88 | <input type="text" name="other_browser" size="40">
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| 89 | </td>
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| 90 | </tr>
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| 91 | <tr valign="top">
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| 92 | <td>_t140_</td>
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| 93 | <td><select name="isp_browser">
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| 94 | <option value="no" selected>_t141_</option>
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| 95 | <option value="yes">_t142_</option>
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| 96 | <option value="dont_know">_t143_</option>
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| 97 | </select>
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| 98 | </td>
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| 99 | </tr>
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| 100 | <tr valign="top">
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| 101 | <td>_t144_</td>
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| 102 | <td><select name="proxy">
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| 103 | <option value="no" selected>_t141_</option>
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| 104 | <option value="yes">_t142_</option>
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| 105 | <option value="dont_know">_t143_</option>
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| 106 | </select>
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| 107 | </td>
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| 108 | </tr>
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| 109 | <tr>
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| 110 | <td colspan="2" class="spacer">
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| 111 | </td>
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| 112 | </tr>
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| 113 | <tr valign="top">
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| 114 | <td>_t145_:</td>
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| 115 | <td>
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| 116 | <select name="server">
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| 117 | <option value="not_applicable" selected>_t146_</option>
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| 118 | <option value="apache1.3">_t147_</option>
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| 119 | <option value="apache2.0">_t148_</option>
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| 120 | <option value="iis4.0">_t149_</option>
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| 121 | <option value="iis5.0">_t150_</option>
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| 122 | <option value="pws">_t151_</option>
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| 123 | <option value="other">_t127_</option>
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| 124 | </select>
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| 125 | </td>
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| 126 | </tr>
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| 127 | <tr valign="top">
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| 128 | <td>_t152_:</td>
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| 129 | <td>
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| 130 | <input type="text" name="other_server" size="40">
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| 131 | </td>
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| 132 | </tr>
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| 133 | <tr>
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| 134 | <td colspan="2" align="left"><span class="subheading">_t153_</span></td>
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| 135 | </tr>
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| 136 | <tr valign="top">
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| 137 | <td>_t154_:</td>
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| 138 | <td>
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| 139 | <select name="gsdl_version">
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| 140 | <option value="CD-ROM">_t155_</option>
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[10029] | 141 | <option value="2.60" selected>2.60</option>
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| 142 | <option value="2.53">2.53</option>
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[9484] | 143 | <option value="2.52">2.52</option>
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| 144 | <option value="2.51">2.51</option>
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| 145 | <option value="2.50">2.50</option>
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[7370] | 146 | <option value="2.41">2.41</option>
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[7368] | 147 | <option value="2.40a">2.40a</option>
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| 148 | <option value="2.40">2.40</option>
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| 149 | <option value="2.39">2.39</option>
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| 150 | <option value="2.38">2.38</option>
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| 151 | <option value="2.37">2.37</option>
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| 152 | <option value="2.36">2.36</option>
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| 153 | <option value="2.35">2.35</option>
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| 154 | <option value="dont_know">_t143_</option>
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| 155 | </select>
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| 156 | </td>
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| 157 | </tr>
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| 158 | <tr valign="top">
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| 159 | <td>_t156_:</td>
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| 160 | <td>
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| 161 | <select name="gsdl_type">
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| 162 | <option value="local_library" selected>_t157_</option>
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| 163 | <option value="web_library">_t158_</option>
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| 164 | <option value="dont_know">_t143_</option>
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| 165 | </select>
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| 166 | </td>
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| 167 | </tr>
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| 168 | <tr>
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| 169 | <td colspan="2" align="left"><span class="subheading">_t159_</span></td>
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| 170 | </tr>
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| 171 | <tr valign="top">
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| 172 | <td>_t160_:</td>
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| 173 | <td>
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| 174 | <select name="problem_type">
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| 175 | <option value="question" selected>_t161_</option>
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| 176 | <option value="problem/error">_t162_</option>
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| 177 | <option value="suggested_enhancement">_t163_</option>
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| 178 | <option value="other">_t164_</option>
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| 179 | </select>
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| 180 | </td>
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| 181 | </tr>
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| 182 | <tr valign="top">
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| 183 | <td>_t165_</td>
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| 184 | <td><select name="problem_reproduce">
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| 185 | <option value="not_applicable" selected>_t146_</option>
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| 186 | <option value="yes">_t142_</option>
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| 187 | <option value="no">_t141_</option>
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| 188 | </select>
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| 189 | </td>
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| 190 | </tr>
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| 191 | <tr valign="top">
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| 192 | <td>_t166_:</td>
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| 193 | <td>
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| 194 | <input type="text" name="short_description" size="40">
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| 195 | </td>
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| 196 | </tr>
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| 197 | <tr valign="top">
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| 198 | <td colspan="2">_t167_:<br />
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| 199 | <i>_t168_</i>
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| 200 | <br />
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| 201 | <textarea cols="60" rows="30" name="long_description" wrap></textarea>
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| 202 | </td>
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| 203 | </tr>
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| 204 | <tr valign="top">
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| 205 | <td colspan="2">
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| 206 | <input type="submit" name="submit">
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| 207 | </td>
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| 208 | </tr>
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| 209 | </table>
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| 210 | </form>
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| 211 |
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[9484] | 212 | }
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| 213 |
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| 214 |
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| 215 | _tsupportformintro_ {
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| 216 | To send a query to the Greenstone support staff, please fill in the form
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| 217 | below and click the "Submit Query" button to submit the query. Please fill in
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| 218 | the form as fully as possible to aid our staff in giving the best possible
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| 219 | service.
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| 220 |
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| 221 | }
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| 222 | _t113_ {PERSONAL INFORMATION}
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| 223 |
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| 224 | _t114_ {Name}
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| 225 |
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| 226 | _t115_ {E-mail address}
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| 227 |
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| 228 | _t116_ {SYSTEM INFORMATION}
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| 229 |
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| 230 | _t117_ {Operating System}
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| 231 |
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| 232 | _t118_ {Windows 95}
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| 233 |
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| 234 | _t119_ {Windows 98}
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| 235 |
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| 236 | _t120_ {Windows ME}
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| 237 |
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| 238 | _t121_ {Windows NT 4}
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| 239 |
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| 240 | _t122_ {Windows 2000}
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| 241 |
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| 242 | _t123_ {Windows XP}
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| 243 |
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| 244 | _t124_ {Windows 3.11}
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| 245 |
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| 246 | _t125_ {Windows 3.1}
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| 247 |
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| 248 | _t126_ {Linux}
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| 249 |
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| 250 | _t127_ {Other (please specify below)}
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| 251 |
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| 252 | _t128_ {Other OS}
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| 253 |
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| 254 | _t129_ {CPU (type and speed)}
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| 255 |
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| 256 | _t130_ {Memory (RAM) in MB}
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| 257 |
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| 258 | _t131_ {Web browser}
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| 259 |
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| 260 | _t132_ {Netscape 4}
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| 261 |
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| 262 | _t133_ {Netscape 4.5}
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| 263 |
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| 264 | _t134_ {Netscape 6}
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| 265 |
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| 266 | _t135_ {Mozilla}
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| 267 |
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| 268 | _t136_ {Internet Explorer 4}
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| 269 |
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| 270 | _t137_ {Internet Explorer 5}
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| 271 |
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| 272 | _t138_ {Internet Explorer 6}
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| 273 |
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| 274 | _t139_ {Other web browser}
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| 275 |
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| 276 | _t140_ {Was your browser provided by your internet service provider?}
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| 277 |
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| 278 | _t141_ {no}
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| 279 |
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| 280 | _t142_ {yes}
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| 281 |
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| 282 | _t143_ {don't know}
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| 283 |
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| 284 | _t144_ {Is your browser configured to use a proxy?}
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| 285 |
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| 286 | _t145_ {Web server}
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| 287 |
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| 288 | _t146_ {not applicable}
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| 289 |
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| 290 | _t147_ {Apache 1.3}
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| 291 |
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| 292 | _t148_ {Apache 2.0}
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| 293 |
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| 294 | _t149_ {Microsoft IIS 4.0}
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| 295 |
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| 296 | _t150_ {Microsoft IIS 5.0}
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| 297 |
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| 298 | _t151_ {Microsoft PWS}
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| 299 |
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| 300 | _t152_ {Other server}
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| 301 |
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| 302 | _t153_ {GREENSTONE INFORMATION}
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| 303 |
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| 304 | _t154_ {Version}
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| 305 |
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| 306 | _t155_ {CD-ROM distribution}
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| 307 |
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| 308 | _t156_ {Installation type}
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| 309 |
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| 310 | _t157_ {local library}
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| 311 |
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| 312 | _t158_ {web library}
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| 313 |
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| 314 | _t159_ {PROBLEM DESCRIPTION}
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| 315 |
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| 316 | _t160_ {Problem type}
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| 317 |
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| 318 | _t161_ {question}
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| 319 |
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| 320 | _t162_ {problem/error}
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| 321 |
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| 322 | _t163_ {suggested enhancement}
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| 323 |
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| 324 | _t164_ {other}
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| 325 |
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| 326 | _t165_ {Can the problem be reproduced at will?}
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| 327 |
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| 328 | _t166_ {Short description}
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| 329 |
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| 330 | _t167_ {Long description}
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| 331 |
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| 332 | _t168_ {
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| 333 | (If you are reporting a problem, please go into as much detail as possible.
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| 334 | Make sure you describe all steps leading up to the problem and include any
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| 335 | relevant URLs.)
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| 336 | }
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