root/trunk/greenorg/macros/supportform.dm @ 10681

Revision 10681, 7.0 KB (checked in by kjdon, 14 years ago)

added 2.61 and 2.62, and Macos to the OS and version lists

  • Property svn:keywords set to Author Date Id Revision
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1package supportform
2
3_content_ {
4
5_pageheading_(_support:t109_)
6
7_tsupportformintro_
8<p>
9
10<form name="support_form" method="post" action="/cgi-bin/support_form.pl">
11
12<table width="100%" border="0" cellpadding="0" cellspacing="0" class="default">
13<tr> 
14<td colspan="2" align="left"><span class="subheading">_t113_</span></td>
15</tr>
16<tr valign="top"> 
17<td>_t114_:</td>
18<td> 
19<input type="text" name="name" size="40">
20</td>
21</tr>
22<tr valign="top"> 
23<td>_t115_:</td>
24<td> 
25<input type="text" name="email" size="40">
26</td>
27</tr>
28<tr> 
29<td colspan="2" align="left"><span class="subheading">_t116_</span></td>
30</tr>
31<tr valign="top"> 
32<td>_t117_:</td>
33<td> 
34<select name="operating_system">
35<option value="linux">_t126_</option>
36<option value="macOSX">Mac OS X</option>
37<option value="winXP" selected>_t123_</option>
38<option value="win2000">_t122_</option>
39<option value="winme">_t120_</option>
40<option value="winnt4">_t121_</option>
41<option value="win98">_t119_</option>
42<option value="win95">_t118_</option>
43<option value="win311">_t124_</option>
44<option value="win31">_t125_</option>
45<option value="other">_t127_</option>
46</select>
47</td>
48</tr>
49<tr valign="top"> 
50<td>_t128_:</td>
51<td> 
52<input type="text" name="other_os" size="40">
53</td>
54</tr>
55<tr valign="top"> 
56<td>_t129_:</td>
57<td> 
58<input type="text" name="cpu" size="40">
59</td>
60</tr>
61<tr valign="top"> 
62<td>_t130_:</td>
63<td> 
64<input type="text" name="ram" size="10">
65</td>
66</tr>
67<tr> 
68<td colspan="2" class="spacer"> 
69</td>
70</tr>
71<tr valign="top"> 
72<td>_t131_:</td>
73<td> 
74<select name="browser">
75<option value="ie6" selected>_t138_</option>
76<option value="ie5">_t137_</option>
77<option value="ie4">_t136_</option>
78<option value="mozilla">_t135_</option>
79<option value="netscape6">_t134_</option>
80<option value="netscape4.5">_t133_</option>
81<option value="netscape4">_t132_</option>
82<option value="other">_t127_</option>
83</select>
84</td>
85</tr>
86<tr valign="top"> 
87<td>_t139_:</td>
88<td> 
89<input type="text" name="other_browser" size="40">
90</td>
91</tr>
92<tr valign="top"> 
93<td>_t140_</td>
94<td><select name="isp_browser">
95<option value="no" selected>_t141_</option>
96<option value="yes">_t142_</option>
97<option value="dont_know">_t143_</option>
98</select>
99</td>
100</tr>
101<tr valign="top"> 
102<td>_t144_</td>
103<td><select name="proxy">
104<option value="no" selected>_t141_</option>
105<option value="yes">_t142_</option>
106<option value="dont_know">_t143_</option>
107</select>
108</td>
109</tr>
110<tr> 
111<td colspan="2" class="spacer"> 
112</td>
113</tr>
114<tr valign="top"> 
115<td>_t145_:</td>
116<td> 
117<select name="server">
118<option value="not_applicable" selected>_t146_</option>
119<option value="apache1.3">_t147_</option>
120<option value="apache2.0">_t148_</option>
121<option value="iis4.0">_t149_</option>
122<option value="iis5.0">_t150_</option>
123<option value="pws">_t151_</option>
124<option value="other">_t127_</option>
125</select>
126</td>
127</tr>
128<tr valign="top"> 
129<td>_t152_:</td>
130<td> 
131<input type="text" name="other_server" size="40">
132</td>
133</tr>
134<tr> 
135<td colspan="2" align="left"><span class="subheading">_t153_</span></td>
136</tr>
137<tr valign="top"> 
138<td>_t154_:</td>
139<td> 
140<select name="gsdl_version">
141<option value="CD-ROM">_t155_</option>
142<option value="2.62">2.62</option>
143<option value="2.61">2.61</option>
144<option value="2.60" selected>2.60</option>
145<option value="2.53">2.53</option>
146<option value="2.52">2.52</option>
147<option value="2.51">2.51</option>
148<option value="2.50">2.50</option>
149<option value="2.41">2.41</option>
150<option value="2.40a">2.40a</option>
151<option value="2.40">2.40</option>
152<option value="2.39">2.39</option>
153<option value="2.38">2.38</option>
154<option value="2.37">2.37</option>
155<option value="2.36">2.36</option>
156<option value="2.35">2.35</option>
157<option value="dont_know">_t143_</option>
158</select>
159</td>
160</tr>
161<tr valign="top"> 
162<td>_t156_:</td>
163<td> 
164<select name="gsdl_type">
165<option value="local_library" selected>_t157_</option>
166<option value="web_library">_t158_</option>
167<option value="dont_know">_t143_</option>
168</select>
169</td>
170</tr>
171<tr> 
172<td colspan="2" align="left"><span class="subheading">_t159_</span></td>
173</tr>
174<tr valign="top"> 
175<td>_t160_:</td>
176<td> 
177<select name="problem_type">
178<option value="question" selected>_t161_</option>
179<option value="problem/error">_t162_</option>
180<option value="suggested_enhancement">_t163_</option>
181<option value="other">_t164_</option>
182</select>
183</td>
184</tr>
185<tr valign="top"> 
186<td>_t165_</td> 
187<td><select name="problem_reproduce">
188<option value="not_applicable" selected>_t146_</option>
189<option value="yes">_t142_</option>
190<option value="no">_t141_</option>
191</select>
192</td>
193</tr>
194<tr valign="top"> 
195<td>_t166_:</td>
196<td> 
197<input type="text" name="short_description" size="40">
198</td>
199</tr>
200<tr valign="top"> 
201<td colspan="2">_t167_:<br />
202<i>_t168_</i>
203<br />
204<textarea cols="60" rows="30" name="long_description" wrap></textarea>
205</td>
206</tr>
207<tr valign="top">
208<td colspan="2">
209<input type="submit" name="submit">
210</td>
211</tr>
212</table>
213</form>
214
215}
216
217
218_tsupportformintro_ {
219To send a query to the Greenstone support staff, please fill in the form
220below and click the "Submit Query" button to submit the query. Please fill in
221the form as fully as possible to aid our staff in giving the best possible
222service.
223
224}
225_t113_ {PERSONAL INFORMATION}
226
227_t114_ {Name}
228
229_t115_ {E-mail address}
230
231_t116_ {SYSTEM INFORMATION}
232
233_t117_ {Operating System}
234
235_t118_ {Windows 95}
236
237_t119_ {Windows 98}
238
239_t120_ {Windows ME}
240
241_t121_ {Windows NT 4}
242
243_t122_ {Windows 2000}
244
245_t123_ {Windows XP}
246
247_t124_ {Windows 3.11}
248
249_t125_ {Windows 3.1}
250
251_t126_ {Linux}
252
253_t127_ {Other (please specify below)}
254
255_t128_ {Other OS}
256
257_t129_ {CPU (type and speed)}
258
259_t130_ {Memory (RAM) in MB}
260
261_t131_ {Web browser}
262
263_t132_ {Netscape 4}
264
265_t133_ {Netscape 4.5}
266
267_t134_ {Netscape 6}
268
269_t135_ {Mozilla}
270
271_t136_ {Internet Explorer 4}
272
273_t137_ {Internet Explorer 5}
274
275_t138_ {Internet Explorer 6}
276
277_t139_ {Other web browser}
278
279_t140_ {Was your browser provided by your internet service provider?}
280
281_t141_ {no}
282
283_t142_ {yes}
284
285_t143_ {don't know}
286
287_t144_ {Is your browser configured to use a proxy?}
288
289_t145_ {Web server}
290
291_t146_ {not applicable}
292
293_t147_ {Apache 1.3}
294
295_t148_ {Apache 2.0}
296
297_t149_ {Microsoft IIS 4.0}
298
299_t150_ {Microsoft IIS 5.0}
300
301_t151_ {Microsoft PWS}
302
303_t152_ {Other server}
304
305_t153_ {GREENSTONE INFORMATION}
306
307_t154_ {Version}
308
309_t155_ {CD-ROM distribution}
310
311_t156_ {Installation type}
312
313_t157_ {local library}
314
315_t158_ {web library}
316
317_t159_ {PROBLEM DESCRIPTION}
318
319_t160_ {Problem type}
320
321_t161_ {question}
322
323_t162_ {problem/error}
324
325_t163_ {suggested enhancement}
326
327_t164_ {other}
328
329_t165_ {Can the problem be reproduced at will?}
330
331_t166_ {Short description}
332
333_t167_ {Long description}
334
335_t168_ {
336(If you are reporting a problem, please go into as much detail as possible.
337Make sure you describe all steps leading up to the problem and include any
338relevant URLs.)
339}
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