1 | package supportform
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2 |
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3 | _content_ {
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4 |
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5 | _pageheading_(_support:t109_)
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6 |
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7 | _tsupportformintro_
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8 | <p>
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9 |
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10 | <form name="support_form" method="post" action="/cgi-bin/support_form.pl">
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11 |
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12 | <table width="100%" border="0" cellpadding="0" cellspacing="0" class="default">
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13 | <tr>
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14 | <td colspan="2" align="left"><span class="subheading">_t113_</span></td>
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15 | </tr>
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16 | <tr valign="top">
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17 | <td>_t114_:</td>
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18 | <td>
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19 | <input type="text" name="name" size="40">
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20 | </td>
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21 | </tr>
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22 | <tr valign="top">
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23 | <td>_t115_:</td>
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24 | <td>
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25 | <input type="text" name="email" size="40">
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26 | </td>
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27 | </tr>
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28 | <tr>
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29 | <td colspan="2" align="left"><span class="subheading">_t116_</span></td>
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30 | </tr>
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31 | <tr valign="top">
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32 | <td>_t117_:</td>
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33 | <td>
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34 | <select name="operating_system">
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35 | <option value="linux">_t126_</option>
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36 | <option value="macOSX">Mac OS X</option>
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37 | <option value="winXP" selected>_t123_</option>
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38 | <option value="win2000">_t122_</option>
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39 | <option value="winme">_t120_</option>
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40 | <option value="winnt4">_t121_</option>
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41 | <option value="win98">_t119_</option>
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42 | <option value="win95">_t118_</option>
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43 | <option value="win311">_t124_</option>
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44 | <option value="win31">_t125_</option>
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45 | <option value="other">_t127_</option>
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46 | </select>
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47 | </td>
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48 | </tr>
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49 | <tr valign="top">
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50 | <td>_t128_:</td>
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51 | <td>
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52 | <input type="text" name="other_os" size="40">
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53 | </td>
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54 | </tr>
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55 | <tr valign="top">
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56 | <td>_t129_:</td>
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57 | <td>
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58 | <input type="text" name="cpu" size="40">
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59 | </td>
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60 | </tr>
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61 | <tr valign="top">
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62 | <td>_t130_:</td>
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63 | <td>
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64 | <input type="text" name="ram" size="10">
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65 | </td>
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66 | </tr>
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67 | <tr>
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68 | <td colspan="2" class="spacer">
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69 | </td>
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70 | </tr>
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71 | <tr valign="top">
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72 | <td>_t131_:</td>
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73 | <td>
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74 | <select name="browser">
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75 | <option value="ie6" selected>_t138_</option>
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76 | <option value="ie5">_t137_</option>
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77 | <option value="ie4">_t136_</option>
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78 | <option value="mozilla">_t135_</option>
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79 | <option value="netscape6">_t134_</option>
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80 | <option value="netscape4.5">_t133_</option>
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81 | <option value="netscape4">_t132_</option>
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82 | <option value="other">_t127_</option>
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83 | </select>
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84 | </td>
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85 | </tr>
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86 | <tr valign="top">
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87 | <td>_t139_:</td>
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88 | <td>
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89 | <input type="text" name="other_browser" size="40">
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90 | </td>
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91 | </tr>
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92 | <tr valign="top">
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93 | <td>_t140_</td>
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94 | <td><select name="isp_browser">
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95 | <option value="no" selected>_t141_</option>
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96 | <option value="yes">_t142_</option>
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97 | <option value="dont_know">_t143_</option>
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98 | </select>
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99 | </td>
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100 | </tr>
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101 | <tr valign="top">
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102 | <td>_t144_</td>
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103 | <td><select name="proxy">
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104 | <option value="no" selected>_t141_</option>
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105 | <option value="yes">_t142_</option>
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106 | <option value="dont_know">_t143_</option>
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107 | </select>
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108 | </td>
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109 | </tr>
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110 | <tr>
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111 | <td colspan="2" class="spacer">
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112 | </td>
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113 | </tr>
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114 | <tr valign="top">
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115 | <td>_t145_:</td>
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116 | <td>
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117 | <select name="server">
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118 | <option value="not_applicable" selected>_t146_</option>
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119 | <option value="apache1.3">_t147_</option>
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120 | <option value="apache2.0">_t148_</option>
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121 | <option value="iis4.0">_t149_</option>
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122 | <option value="iis5.0">_t150_</option>
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123 | <option value="pws">_t151_</option>
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124 | <option value="other">_t127_</option>
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125 | </select>
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126 | </td>
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127 | </tr>
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128 | <tr valign="top">
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129 | <td>_t152_:</td>
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130 | <td>
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131 | <input type="text" name="other_server" size="40">
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132 | </td>
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133 | </tr>
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134 | <tr>
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135 | <td colspan="2" align="left"><span class="subheading">_t153_</span></td>
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136 | </tr>
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137 | <tr valign="top">
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138 | <td>_t154_:</td>
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139 | <td>
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140 | <select name="gsdl_version">
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141 | <option value="CD-ROM">_t155_</option>
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142 | <option value="2.62">2.62</option>
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143 | <option value="2.61">2.61</option>
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144 | <option value="2.60" selected>2.60</option>
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145 | <option value="2.53">2.53</option>
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146 | <option value="2.52">2.52</option>
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147 | <option value="2.51">2.51</option>
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148 | <option value="2.50">2.50</option>
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149 | <option value="2.41">2.41</option>
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150 | <option value="2.40a">2.40a</option>
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151 | <option value="2.40">2.40</option>
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152 | <option value="2.39">2.39</option>
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153 | <option value="2.38">2.38</option>
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154 | <option value="2.37">2.37</option>
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155 | <option value="2.36">2.36</option>
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156 | <option value="2.35">2.35</option>
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157 | <option value="dont_know">_t143_</option>
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158 | </select>
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159 | </td>
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160 | </tr>
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161 | <tr valign="top">
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162 | <td>_t156_:</td>
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163 | <td>
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164 | <select name="gsdl_type">
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165 | <option value="local_library" selected>_t157_</option>
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166 | <option value="web_library">_t158_</option>
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167 | <option value="dont_know">_t143_</option>
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168 | </select>
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169 | </td>
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170 | </tr>
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171 | <tr>
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172 | <td colspan="2" align="left"><span class="subheading">_t159_</span></td>
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173 | </tr>
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174 | <tr valign="top">
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175 | <td>_t160_:</td>
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176 | <td>
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177 | <select name="problem_type">
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178 | <option value="question" selected>_t161_</option>
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179 | <option value="problem/error">_t162_</option>
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180 | <option value="suggested_enhancement">_t163_</option>
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181 | <option value="other">_t164_</option>
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182 | </select>
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183 | </td>
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184 | </tr>
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185 | <tr valign="top">
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186 | <td>_t165_</td>
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187 | <td><select name="problem_reproduce">
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188 | <option value="not_applicable" selected>_t146_</option>
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189 | <option value="yes">_t142_</option>
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190 | <option value="no">_t141_</option>
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191 | </select>
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192 | </td>
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193 | </tr>
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194 | <tr valign="top">
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195 | <td>_t166_:</td>
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196 | <td>
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197 | <input type="text" name="short_description" size="40">
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198 | </td>
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199 | </tr>
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200 | <tr valign="top">
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201 | <td colspan="2">_t167_:<br />
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202 | <i>_t168_</i>
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203 | <br />
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204 | <textarea cols="60" rows="30" name="long_description" wrap></textarea>
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205 | </td>
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206 | </tr>
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207 | <tr valign="top">
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208 | <td colspan="2">
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209 | <input type="submit" name="submit">
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210 | </td>
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211 | </tr>
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212 | </table>
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213 | </form>
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214 |
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215 | }
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216 |
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217 |
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218 | _tsupportformintro_ {
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219 | To send a query to the Greenstone support staff, please fill in the form
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220 | below and click the "Submit Query" button to submit the query. Please fill in
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221 | the form as fully as possible to aid our staff in giving the best possible
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222 | service.
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223 |
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224 | }
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225 | _t113_ {PERSONAL INFORMATION}
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226 |
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227 | _t114_ {Name}
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228 |
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229 | _t115_ {E-mail address}
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230 |
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231 | _t116_ {SYSTEM INFORMATION}
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232 |
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233 | _t117_ {Operating System}
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234 |
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235 | _t118_ {Windows 95}
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236 |
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237 | _t119_ {Windows 98}
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238 |
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239 | _t120_ {Windows ME}
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240 |
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241 | _t121_ {Windows NT 4}
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242 |
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243 | _t122_ {Windows 2000}
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244 |
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245 | _t123_ {Windows XP}
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246 |
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247 | _t124_ {Windows 3.11}
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248 |
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249 | _t125_ {Windows 3.1}
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250 |
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251 | _t126_ {Linux}
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252 |
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253 | _t127_ {Other (please specify below)}
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254 |
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255 | _t128_ {Other OS}
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256 |
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257 | _t129_ {CPU (type and speed)}
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258 |
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259 | _t130_ {Memory (RAM) in MB}
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260 |
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261 | _t131_ {Web browser}
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262 |
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263 | _t132_ {Netscape 4}
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264 |
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265 | _t133_ {Netscape 4.5}
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266 |
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267 | _t134_ {Netscape 6}
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268 |
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269 | _t135_ {Mozilla}
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270 |
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271 | _t136_ {Internet Explorer 4}
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272 |
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273 | _t137_ {Internet Explorer 5}
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274 |
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275 | _t138_ {Internet Explorer 6}
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276 |
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277 | _t139_ {Other web browser}
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278 |
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279 | _t140_ {Was your browser provided by your internet service provider?}
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280 |
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281 | _t141_ {no}
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282 |
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283 | _t142_ {yes}
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284 |
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285 | _t143_ {don't know}
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286 |
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287 | _t144_ {Is your browser configured to use a proxy?}
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288 |
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289 | _t145_ {Web server}
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290 |
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291 | _t146_ {not applicable}
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292 |
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293 | _t147_ {Apache 1.3}
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294 |
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295 | _t148_ {Apache 2.0}
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296 |
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297 | _t149_ {Microsoft IIS 4.0}
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298 |
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299 | _t150_ {Microsoft IIS 5.0}
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300 |
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301 | _t151_ {Microsoft PWS}
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302 |
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303 | _t152_ {Other server}
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304 |
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305 | _t153_ {GREENSTONE INFORMATION}
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306 |
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307 | _t154_ {Version}
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308 |
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309 | _t155_ {CD-ROM distribution}
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310 |
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311 | _t156_ {Installation type}
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312 |
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313 | _t157_ {local library}
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314 |
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315 | _t158_ {web library}
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316 |
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317 | _t159_ {PROBLEM DESCRIPTION}
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318 |
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319 | _t160_ {Problem type}
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320 |
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321 | _t161_ {question}
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322 |
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323 | _t162_ {problem/error}
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324 |
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325 | _t163_ {suggested enhancement}
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326 |
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327 | _t164_ {other}
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328 |
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329 | _t165_ {Can the problem be reproduced at will?}
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330 |
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331 | _t166_ {Short description}
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332 |
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333 | _t167_ {Long description}
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334 |
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335 | _t168_ {
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336 | (If you are reporting a problem, please go into as much detail as possible.
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337 | Make sure you describe all steps leading up to the problem and include any
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338 | relevant URLs.)
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339 | }
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