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5 | <title>Apache Ant User Manual - Feedback</title>
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6 | <link rel="stylesheet" type="text/css" href="stylesheets/antmanual.css">
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11 | <h1><a name="feedback">Feedback</a> and Troubleshooting</h1>
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12 | <p>If things do not work, especially simple things like <tt>ant -version</tt>,
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13 | then something is wrong with your configuration. Before filing bug reports and
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14 | emailing all the ant mailing lists</p>
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15 | <ol>
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16 | <li>Check your environment variables. Are ANT_HOME and JAVA_HOME correct? If
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17 | they have quotes or trailing slashes, remove them.</li>
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18 | <li>Unset CLASSPATH; if that is wrong things go horribly wrong. Ant does not
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19 | need the CLASSPATH variable defined to anything to work.</li>
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20 | <li>Make sure there are no versions of crimson.jar or other XML parsers in JRE/ext</li>
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21 | <li>Is your path correct? is Ant on it? What about JDK/bin? have you tested
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22 | this? If you are using Jikes, is it on the path? A createProcess error (especially
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23 | with ID=2 on windows) usually means executable not found on the path.</li>
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24 | <li>Which version of ant are you running? Other applications distribute a copy
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25 | -it may be being picked up by accident.</li>
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26 | <li>If a task is failing to run is optional.jar in ANT_HOME/lib? Are there any
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27 | libraries which it depends on missing?</li>
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28 | <li>If a task doesn't do what you expect, run <tt>ant -verbose</tt> or <tt>ant
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29 | -debug</tt> to see what is happening</li>
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30 | </ol>
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31 | <p>If you can't fix your problem, start with the <a href="http://ant.apache.org/mail.html" target="_top">Ant
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32 | User Mailing List</a> . These are other ant users who will help you learn to
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33 | use ant. If they cannot fix it then someone may suggest filing a bug report,
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34 | which will escalate the issue. Remember of course, that support, like all open
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35 | source development tasks, is voluntary. If you haven't invested time in helping
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36 | yourself by following the steps above, it is unlikely that anyone will invest
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37 | the time in helping you. </p>
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38 | <p>Also, if you don't understand something, the <a href="http://ant.apache.org/mail.html" target="_top">Ant
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39 | User Mailing List</a> is the place to ask questions. Not the developer list,
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40 | nor the individuals whose names appears in the source and documentation. If
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41 | they answered all such emails, nobody would have any time to improve ant. </p>
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42 | <p>To provide feedback on this software, please subscribe to the <a href="http://ant.apache.org/mail.html" target="_top">Ant
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43 | User Mailing List</a> </p>
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44 |
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45 | <p>If you want to contribute to Ant or stay current with the latest
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46 | development, join the
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47 | <a href="http://ant.apache.org/mail.html" target="_top">Ant Development Mailing List</a>
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48 | </p>
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49 | <p>Archives of both lists can be found at <a
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50 | href="http://archive.covalent.net/" target="_top">http://archive.covalent.net/</a>. Many
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51 | thanks to Covalent Technologies. A searchable archive can be found at <a
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52 | href="http://marc.theaimsgroup.com" target="_top">http://marc.theaimsgroup.com</a>. If
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53 | you know of any additional archive sites, please report them to the
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54 | lists.</p>
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55 | <hr>
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56 | <p align="center">Copyright © 2000-2004 The Apache Software Foundation. All rights
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57 | Reserved.</p>
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58 |
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59 | </body>
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60 | </html>
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61 |
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